Print  

Wednesday, March 29, 2017

Experience Innovation

Wednesday, March 29, 2017
10:30 AM - 12:30 PM

Export to Outlook

 

Course Information

Today, organizations face pricing pressures, new regulations, and smarter competition in the market while dealing with morale, leadership and talent issues internally. Dale Carnegie recently performed extensive research on the major challenges to business growth and found that companies who pursued innovative approaches consistently outperformed the standard.

Of course, "Innovation" is a buzz word in today's corporate vocabulary. Everyone wants to innovate, but very few understand the real building blocks needed to make it a reality. Besides the headlines about companies who are exploding their industries, how are others tackling the issue of a rapidly changing market?

Based on our global research study, we’ve uncovered the six actionable drivers for innovation, and each one relates back to the experience people have with your products, services and culture. We call it Experience Innovation: a framework for categorizing and evaluating your customer experience both internally and externally in the market.
 

Join us for a free session to understand how you can apply Experience Innovation at your organization and take advantage of the findings.
 
You’ll take a deep dive into the research to understand key finding from the data. You’ll also hear examples of how other companies are innovating, and share concerns, challenges and questions with others from your area. Don’t miss out!
 
 


Language: UK English

 

Export to Outlook

 

Location

NAB Business Banking Centre
17 Station Road
Indooroopilly
Brisbane, Queensland 4068
Australia
1800 088 077
 

Who Should Attend

 Business owners, executives, mid and upper HR management, Customer Service management, Operations, Sales, and any person who influences an organization’s external touch-points with the market or their employees.
 

Outline

• Explore key drivers of innovation
• Gain clarity on your company’s biggest obstacles to innovation
• Discover best practices for engaging employees and customers
• Learn the six trending approaches to innovation
• Gain trust and return business from your market through better user experience
• Engage your workforce by providing them with the environment they need to thrive
• Create an action plan to enable a new level of innovation in your organization
 
 

 

 
 

99 Grandview Road, Pullenvale QLD, Queensland 4069, AU
P: (07) 3202 7903

Follow us on

 
© 2017 Dale Carnegie & Associates, Inc.. All Rights Reserved.
Website design and development by Americaneagle.com